Privacy Policy

1. Who this notice covers

This notice explains the processing of information submitted through CompanionChat.net and its contact and session-request forms. For privacy questions, requests to access or correct information, or enquiries concerning the responsible business entity, email info@companionchat.net.

2. Information we collect

When you contact Molly or submit a booking request, we collect the name, email address and message you enter. A booking request may also include your selected service, duration, appointment date and time, quoted USD price, optional note and acknowledgement that you are at least 18. The website may process technical details needed to provide the site, prevent abuse and troubleshoot errors, such as IP address, browser information and service logs.

Please do not include financial account details, passwords, identification numbers, medical history or other sensitive information in your message.

3. Why we use it

We use the information to answer enquiries, assess booking requests, communicate about requested appointments, protect the website against misuse, maintain necessary records and comply with applicable law. We do not currently sell visitor details or use the forms to add you automatically to promotional mailing lists.

4. Booking times and currency display

Timezone and currency preferences are used to display local appointment times and indicative currency conversions. Timezone detection comes from browser settings, with a manual override. The authoritative booking quote is in USD; foreign-currency estimates are informational and may vary from a future payment provider's rate.

5. Storage and service providers

Website hosting and private form records use Vercel services, including private Vercel Blob storage. Form records are stored as private JSON objects accessible to authorised administrators and relevant service providers. Hosting, operational support and exchange-rate lookup can involve providers and systems outside your country. We take reasonable measures to restrict access and protect information, but cannot promise absolute security or that no third party will ever access data unlawfully.

6. Retention

Enquiries and booking requests are retained only for as long as reasonably necessary to respond, manage any related dispute, meet operational requirements or comply with legal duties. A fixed automatic deletion period has not yet been implemented. You may request deletion or review of records; lawful retention exceptions may apply.

7. Your choices and rights

Depending on applicable law, you may request access to your personal information, correction of inaccurate information, deletion where appropriate, or object to particular processing. Contact info@companionchat.net with enough detail to identify the relevant submission. We may need to verify that you are entitled to the information before responding.

8. Communications, cookies and third-party sites

Form submissions do not create a public account. The site loads external font resources and may rely on necessary hosting security services. Future payment, analytics, messaging or marketing integrations will require appropriate updates to this notice and, where necessary, additional choices or consent. Links to third-party services are governed by those providers' own privacy practices.

9. Children

CompanionChat is intended only for adults aged 18 or older. We do not knowingly offer sessions to children. Contact us if you believe a minor submitted information.

10. Complaints and changes

Privacy concerns can be sent to info@companionchat.net. Where applicable, you may also approach a relevant data-protection regulator. We will update this page if our processing practices materially change.