Terms of Service
Conditions for using CompanionChat.net and requesting private conversations.
Effective: 9 November 20261. The service
CompanionChat offers adult-only, online social companionship through scheduled text chats and audio-only voice conversations with a real human companion, Molly. The siren artwork on the website is an illustrated brand character, not Molly's photograph. There are no video calls, in-person meetings, dating introductions, therapy, medical services or emergency-response services.
2. Eligibility and respectful use
You must be at least 18 years old, submit accurate contact information and use the service lawfully. Do not harass, threaten, stalk, impersonate, solicit illegal material, share another person's private information, or send unsolicited explicit material. Molly can decline or discontinue an interaction that is unsafe or abusive. See our Conversation Guidelines.
3. Booking requests are not confirmations
Submitting a date and time is a request, not a confirmed reservation. The calendar does not represent real-time availability. Sessions are accepted only after Molly confirms them separately. No payment facility is active at present and no fee is collected when you send a request.
4. Quotes and timezones
Session quotes are calculated in US dollars and appear during the review step, not as a payment charge. Optional converted values are approximate. The calendar shows the visitor's selected timezone; internal scheduling rules determine operating hours and weekday/weekend rates. You should verify your selected local time before submitting a request.
5. Sessions and expectations
A session, when separately agreed, is a time-limited social conversation. There is no promise of romantic attachment, exclusivity, ongoing personal access, a particular emotional outcome or an immediate response outside booked times. Boundaries must be respected by both participants.
6. Cancellations and future payments
Pending requests can currently be withdrawn without payment by emailing hello@companionchat.net. Once payment is available, cancellations received at least 72 hours before a confirmed session's scheduled start time qualify for a full refund of the session price. Customer-initiated cancellations with fewer than 72 hours' notice are normally non-refundable, and same-day bookings are non-refundable for changes of mind or customer-initiated cancellations. These rules do not remove mandatory consumer rights or remedies if a service is not provided. Read the complete Bookings, Cancellations & Refunds Policy before paying.
7. Availability, interruptions and communications
We may decline a request, suggest another time or suspend site access for operational, security or safety reasons. We aim to respond to enquiries but do not guarantee a particular response time. Internet and third-party messaging services can experience interruptions.
8. Privacy and intellectual property
See the Privacy Policy for the handling of submitted information. Site text, branding and illustrations may not be copied or commercially reused without permission except where permitted by law.
9. Liability and consumer rights
CompanionChat is not a mental-health or emergency service. We do not guarantee uninterrupted access or any particular conversational outcome. Nothing in these terms removes rights or remedies that applicable law makes non-excludable, including rights relating to negligent conduct, unfair terms or deficient services.
10. Contact and legal information
For service enquiries email hello@companionchat.net. For formal legal, business identification and address enquiries email info@companionchat.net. See Business and Legal Information.
Contact info@companionchat.net. For session questions, use hello@companionchat.net.